Lenovo DSS-G NVX3 Storage Server

Lenovo Distributed Storage Solution for IBM Storage Scale (DSS-G) with integrated NVMe is a software-defined storage (SDS) solution for dense scalable file and object storage suitable for high-performance and data-intensive environments. Enterprises or organizations running HPC and AI workloads requiring low latency, high performance storage will benefit the most from the DSS-G implementation.

DSSG-NVX3 is a 2U, dual-controller NVMe data platform with up to 24 dual-port PCIe Gen5 NVMe SSDs, active/active controllers, embedded declustered RAID, intelligent battery-backed mirrored cache, and multiple high-speed network options including InfiniBand NDR/400GbE and NDR200/200GbE.

Lenovo DSS-G is delivered as an easy-to-deploy rack-level solution that dramatically reduces time-to-value and total cost of ownership (TCO).

In addition to the DSSG-NVX3 product that presents a dense all-NVMe solution, Lenovo also provides DSS-G systems based on spinning disk and SAS-SSD technologies. The DSS-G200 and DSS-G100 systems use IBM Storage Scale Native RAID, while DSSG-NVX3 uses embedded software-defined RAID technology inside the appliance. Compared with NVX2, NVX3 introduces PCIe Gen5 NVMe support, AMD Genoa processors, higher read/write performance, and updated networking options.

Combined with IBM Storage Scale (formerly IBM Spectrum Scale or General Parallel File System, (GPFS), an industry leader in high-performance clustered file system, you have an ideal solution for the ultimate file storage solution for HPC and High-End AI solutions.

DSS-G200, DSS-G100 and DSSG-NVX2 systems can be combined into the same file-system with different placement pools used to ensure data is placed on the most cost-effective tier of storage.

Lenovo DSS-G can be licensed by the number of drives installed or alternatively the usable capacity, rather than the number of processor cores or the number of connected clients, so there are no added licenses for other servers or clients that mount and work with the file system.

Lenovo DSS-G with storage enclosures supports online enclosure expansion. This enables a customer to grow the number of enclosures in an existing DSS-G building block without bringing down the file system, maximizing flexibility to scale storage capacity based on need.

The DSSG-NVX3 uses embedded virtual machines that act as the NSD server which enables the systems to be upgraded without interrupting access to data.

DSSG-NVX3 is the next-generation NVX platform for Lenovo DSS-G. It updates the prior NVX2 generation with PCIe Gen5 NVMe drives, AMD Genoa CPUs, higher performance, NVIDIA BlueField-3/Spectrum-X aligned networking options, and a modular path for future NVMe-oF expansion.

Lenovo DSSG-NVX3 has the following key software features:

• IBM Storage Scale
• Embedded software defined RAID

IBM Storage Scale

IBM Storage Scale, based on IBM General Parallel File System (GPFS) technology, is a high-performance and highly scalable parallel file system with an extensive suite of enterprise class data management features. IBM Storage Scale was previously known as IBM Spectrum Scale.

Lenovo is a strategic alliance partner of IBM, and combines IBM Storage Scale software with Lenovo servers, storage, and networking components for integrated and customized solutions.

IBM Storage Scale offers access to a single file system or set of filesystems from multiple nodes that can be SAN-attached, network attached or a mix of both or even in a shared nothing cluster configuration. It provides a global namespace, shared file system access among IBM Storage Scale clusters, simultaneous file access from multiple nodes, high recoverability and data availability through replication, the ability to make changes while a file system is mounted, and simplified administration even in large environments. When integrated as part of the Lenovo DSS-G system, the Storage Scale Native RAID code (GNR) is used to provide a fully software defined IBM Storage Scale solution.

Lenovo DSS-G supports two editions of IBM Storage Scale:

• IBM Storage Scale Data Access Edition (DAE) provides base GPFS functions including Information Lifecycle Management (ILM), Active File Management (AFM), and Clustered NFS (CNFS) in Linux environments.
• IBM Storage Scale Data Management Edition (DME) provides all the features of the Data Access Edition plus advanced features like asynchronous multi-site disaster recovery, native encryption support, Transparent Cloud Tiering.

Information about licensing is in the IBM Storage Scale licensing section.

For more information about IBM Storage Scale, see the following web pages:

• IBM Storage Scale product page:
  https://www.ibm.com/products/scale-out-file-and-object-storage
• IBM Storage Scale FAQ:
  https://www.ibm.com/support/knowledgecenter/en/STXKQY/gpfsclustersfaq.html

Embedded software defined RAID

The Lenovo DSSG-NVX3 uses embedded software-defined RAID with active/active storage controllers and intelligent battery-backed mirrored cache to deliver high performance, resiliency, and serviceability for IBM Storage Scale environments.

Sophisticated data placement and error correction algorithms deliver high levels of storage reliability, availability, serviceability, and performance. Client systems accessing DSSG-NVX3 based storage use the traditional NSD server protocol.

The features of the embedded software-defined RAID implementation include:

• Software RAID

The embedded software-defined RAID implementation runs with dual-ported TLC-based NVMe drives as well as directly connected QLC-based expansion enclosures that present QLC drives internally using redundant NVMe over Fabrics. It does not require external RAID storage controllers or custom hardware RAID acceleration.

• Declustering

Declustered RAID distributes client data, redundancy information, and spare space uniformly across all drives. This approach reduces rebuild overhead and helps improve application performance and IOPS compared to conventional RAID approaches with fixed drive counts.

• Data redundancy

The system uses declustered RAID with supported protection schemes including RAID 1, RAID 5, and RAID 6. Data placement and correction capabilities are designed to maintain performance and availability while rebuilding or recovering from media failures.

• Battery backed data

Each controller includes an embedded battery which is used to protect data in the event of power loss to the storage system.

• Automatic recovery

Seamlessly and automatically recovers from primary server failure.

• Disk scrubbing

A disk scrubber automatically detects and repairs latent sector errors in the background.

• Flexible hardware configuration

Support of JBOF enclosures for both TLC and QLC based storage.

Lenovo DSS-G is fulfilled through Lenovo EveryScale, which offers a flexible framework for the development, configuration, build, delivery, and support of engineered and integrated data center solutions. Lenovo thoroughly tests and optimizes all EveryScale components for reliability, interoperability, and maximum performance, so clients can quickly deploy the system and get to work achieving their business goals.

The major hardware components of a DSSG-NVX3 solution are as follows:

Topics in this section:

• DSSG NVX3 Head Appliance Components and Features
• NVX3 product specifications
• Fans inside Controller Modules

Key features

• The chassis can be mounted into a 19" wide rack and uses two EIA units (2U) of rack space.
• There are 24 drive slots at the front. Each slot accommodates a plug-in disk module capable of holding an SFF (2.5") NVMe Solid State Drive (SSD).
• The system LEDs are visible from the front of the unit.
• At the rear, the chassis assembly contains two controller modules and two power supply units (PSU)

Figure 3. DSSG_NVX3 Enclosure front view

The following image highligths the DSSG_NVX3 features

Figure 4. DSSG_NVX3 Enclosure rear view

NVX3 product specifications

The following tables separate the NVX3 head appliance specification from the NVX3 configuration, drive bundle, support, and expansion information used for ordering and solution planning.

NVX3 is configured as a modular system rather than as the legacy NVX2 bundled model. The configuration process separates the chassis, drive bundle, software/support entitlement, monitoring, and installation services so each solution can be sized for the required IBM Storage Scale environment.

Fans inside Controller Modules

There are six sets of fans installed inside each of the controller modules.

These fans are redundant. If one fan fails, the other fans will maintain sufficient cooling inside the enclosure. The presence of the faulty fan ensures proper air flow inside the controller module so do not remove it until a new fan is available for replacement.

Figure 5. Fans and BBU inside Controller Module

Battery Backup Unit inside Controller Modules

Each controller module contains a battery backup unit (BBU) that is capable of sustaining power to the controller and its fans in the event that both power supply units fail. Note that the BBUs will not power the disk bays.

Power Supply Units

Each DSSG-NVX3 includes two power supply units (PSU). These modules are redundant and hot-swappable. If one PSU fails, the other PSU will maintain sufficient power to the enclosure. The presence of the faulty power supply unit ensures proper air flow for the enclosure so do not remove it until a new unit is available for replacement.

The PSU inlet is an IEC 320 C-20 connector. Only use the power cables that are provided with the system.

There is a bi-color LED mounted on each PSU to indicate the status of the module.

Power Interface Board

The Power Interface Board (PIB) provides the mechanical connection from the PSU to the midplane. There are two PIBs in the enclosure, one for each PSU, installed behind the PSU. The PIB is hot-swappable and can be removed after the PSU is removed to provide access.

Drive Modules

A drive module comprises an SSD mounted in a carrier. Each disk bay can house a single low profile 2.5-inch small form factor NVMe SSD in its carrier. A fully loaded DSSG-NVX3 enclosure contains 24 drive modules.

The module handle provides the following functions:

• Camming of the module into and out of disk bays
• Positive “spring loading” of the disk/baseplane connector

Each module has a green Status LED and an amber Fault LED

Power Supply Unit AC Input Specifications

Power Cable Specifications

• Must be IEC 60320 C19/C20 style rated ≥ 14A
• PSU must NOT be used with a C13/14 cord or extension cord Only use the power cables provided with the system

Figure 7. The DSSG - QLC enclosure unit front bezel

Figure 8. The DSSG - QLC enclosure unit rear view

IO Modules

For NVMe-oF expansion, the SE2420 enclosure provides redundant NVMe-oF connectivity to the NVX3 head appliance. Expansion selections must follow the supported configuration matrix for the specific solution.

There are LEDs mounted on the IOM to indicate the status of the module.

The USB, Factory Config, and Debug Serial ports are only used for debugging and factory configurations. Do NOT

use these ports during normal operations.

Figure 9. The DSSG - QLC IOM module rear view

Fans inside IO Modules

There are six sets of fans installed inside each IOM.

These fans are redundant. If one fan fails, the other fans will maintain sufficient cooling inside the enclosure. The presence of the faulty fan ensures proper air flow inside the IOM so do not remove it until a new fan module is available for replacement.

Figure 10. Fans view inside controller

Drive Modules

A drive module comprises an SSD and an interposer mounted in a carrier. Each drive slot can house a single low profile 2.5-inch small form factor disk drive in its carrier. A fully loaded enclosure contains 24 drive modules.

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Figure 11. Drive slots front view

The module handle provides the following functions:

• Camming of the module into and out of drive bays
• Positive “spring loading” of the drive/baseplane connector

Each module has a green Status LED and an amber Fault LED.

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Figure 12. Drive module and LEDs

Power supply units

Each enclosure includes two power supply units (PSU).

• These modules are redundant and hot-swappable. If one PSU fails, the other PSU will maintain sufficient power to the enclosure. The presence of the faulty PSU ensures proper air flow for the enclosure so do not remove it until a replacement unit is available for replacement.
• There is a bi-color LED mounted on each PSU to indicate the status of the module.

The PSU inlet is an IEC 320 C-14 connector. Only use the power cables that are provided with the system.

The solution arrives at the customer location installed in the Lenovo 1410 Rack, tested, components and cables labeled and ready to deploy for quick productivity.

• Factory-integrated solution that is delivered in a rack with all the hardware you need for your workloads: servers, storage, and network switches, plus essential software tools.
• Pre integrated high performance managed PDUs.
• IBM Storage Scale software is preinstalled on all servers.
• Optional NVIDIA Networking SN2201 Gigabit Ethernet switch for system management.
• Designed for effortless integration into existing infrastructures, thereby reducing deployment time and saving money.
• Lenovo deployment services are available with the solution help get customers up and running quickly by allowing to begin deploying workloads in hours — not weeks — and realize substantial savings.
• Available NVIDIA Ethernet switches for a high-speed Ethernet DSSG-NVX2 deployments that provide exceptional performance and low latency, along with cost savings, and are designed to perform seamlessly with other vendors' upstream switches.
• Optional Lenovo Rear Door Heat Exchanger can be installed on the rear of the rack.

In addition to the Lenovo 1410 rack solution, the Lenovo DSSG-NVX2 can also be supplied for installation into an existing customer rack (called a rackless 7X74 solution). When supplied as part of a Lenovo EveryScale HPC cluster, the system is shipped to the customer in traditional boxed packaging. Lenovo services or business partner services can be used to install into the customer rack or the customer can undertake their own rack installation. Where a customer supplied rack is used, the customer is responsible for ensuring compatibility with the Lenovo components including, but not limited to, depth and fit of enclosure rails and weight loading.

Other specifications

This section lists the other system specifications of the components used in the Lenovo DSS-G offerings.

• Rack cabinet specifications

Rack cabinet specifications

The DSSG-NVX3 can be pre-installed and shipped in a 42U or 48U Lenovo EveryScale Heavy Duty Rack Cabinet. The specifications of the rack are in the following table.

Power Supply Table:

For more information about the EveryScale Heavy Duty Rack Cabinets, see the Lenovo Heavy Duty Rack Cabinets product guide

Besides shipping fully integrated into the Lenovo 1410 rack cabinet, DSS-G solution gives clients the choice of shipping with the Lenovo Client Site Integration Kit (7X74) which allows clients to have Lenovo or a business partner install the solution in a rack of their own choosing.

Models

Lenovo DSSG-NVX3 is available in the bundled configurations listed in the following table. Each configuration is installed in a 42U rack, although multiple DSSG-NVX3 configurations can share the same rack.

NVX3 configurations include selectable support, monitoring, and installation service options. Configure support duration and service level according to the customer requirement.

All products are configured through the Lenovo sales teams.

https://lesc.lenovo.com/products/hardware/configurator/worldwide/bhui/asit/index.html

When installed into a customer rack, additional PDUs may be required depending on the orientation they are to be installed into a rack. Refer to https://lenovopress.lenovo.com/lp1556 for more information on preferred orientation of Lenovo rack PDUs.

The Lenovo DSS-G offering connects as a storage block to the customer's Storage Scale cluster network using the high-speed network adapters installed in the servers. Each pair of servers has two or three network adapters, which are either Ethernet or InfiniBand. Each DSS-G storage block connects to the cluster network.

In concert with the cluster network is the Confluent management network. In lieu of a customer-supplied management network, the Lenovo DSS-G offering includes a ThinkSystem SR635 V3 server running Confluent and a NVIDIA Networking SN2201 48-port Gigabit Ethernet switch.

These components are shown in the following figure.

Figure 13. Lenovo DSS-G storage blocks in a Storage Scale client network

The Lenovo DSSG-NVX3 system runs embedded Linux-based controller software and is integrated with IBM Storage Scale as part of the DSS-G solution stack.

DSS-G can be configured with two types of license models:

• Flash Drive

The number of licenses needed is based on the total number of SSDs in the drive enclosures (excluding the logTip SSDs) and will be derived automatically by the configurator.

This License model is available for the Data Access Edition and the Data Management Edition.

• Per managed capacity

The number of licenses needed is based on the storage capacity being managed in an IBM Storage Scale cluster and will also be derived automatically by the configurator based on the selection of parity level made. The storage capacity to be licensed is the capacity in Decimal Terabytes (TB) from all Network Shared Disk (NSDs) in the IBM Storage Scale cluster after applying IBM Storage Scale RAID. The capacity to be licensed is not affected by using functions such as replication or compression or by doing tasks such as creating or deleting files, file systems, or snapshots.

This License model is available for the Data Access Edition, the Data Management Edition

Addition years of support can be found in the Storage Scale Licensing table. Or can be configured through x-config.

Storage License can be applied for the pull-down tab in x-config.

Additional licensing information:

• It is not supported to mix Data Access Edition and Data Management Edition licensing within a cluster.
• You can expand a Data Access Edition or a Data Management Edition cluster with Erasure Code Edition systems. The limitations of Data Access Edition features apply if expanding a Data Access Edition cluster.
• Disk/Flash drive-based Storage Scale licenses can only be transferred from the existing Lenovo storage solution that is being decommissioned and re-used on its equivalent future or replacement Lenovo storage solution.
• Existing capacity licenses through for example an Enterprise License Agreement with IBM can be applied to Lenovo DSS-G after providing Proof of Entitlement. While Lenovo provides the solution level support, software support needs to be requested from IBM directly in such a case. When configuring a system using an ELA, at least 1 Lenovo Storage Scale license should be attached to the configuration to ensure customer entitlement via the Lenovo download portal functions correctly.
• Lenovo sub-contracts the L1/L2 support for IBM Storage Scale to IBM for Lenovo supplied licenses. Where a customer has premier support on the solution, they can raise a service call with Lenovo who will raise a call with IBM if required. Where a customer does not have Premium support on the DSS-G solution, the customer uses the IBM service portal to directly raise support questions for IBM Storage Scale support.

Lenovo manufacturing implements a robust testing and integration program to ensure Lenovo EveryScale components are fully operational when shipped out of the factory. In addition to the standard component level validation performed on all hardware components produced by Lenovo, EveryScale performs rack level testing to verify that the EveryScale cluster operates as a solution. The rack level testing and validation includes the following:

• Performing a power on test. Assure device power is present, with no error indicators
• Set up RAID (when required)
• Set up storage devices and verify functionality
• Validate network connectivity and functionality
• Verify functionality of server hardware, network infrastructure, and server configuration correctness. Verify health of components
• Configure all devices per best software settings
• Perform stress testing of server CPU and memory via software and power cycling
• Data collection for quality records and test results

Lenovo experts will manage the physical installation of your pre-integrated Racks so you can quickly benefit from your investment. Working at a time convenient to you, the technician will unpack and inspect the systems at your site, finalize the cabling, verify operation, and dispose of the packaging at the on-site location.

Any racked EveryScale solution comes with this basic Lenovo Hardware Installation services included, automatically sized and configured based on the solution scope detailed in the Lenovo EveryScale Hardware Installation Statement of Work.

Customized installation services beyond the basic Lenovo Hardware Installation services are also available to meet the specific needs of the client and for solutions with Client Site Integration Kit.

Additional client requirements beyond the basic Lenovo Hardware Installation services scope, can be offered with customized installation services sized specifically to the client’s needs.

To get operational a final onsite software installation and configuration for the specific environment is required. Lenovo can also provide comprehensive onsite configuration of software, including integration and validation for operating systems and software, virtualization and high-availability configurations.

For additional information, see the Services section.

Besides shipping fully integrated into the Lenovo 1410 rack cabinet, DSS-G solution gives clients the choice of shipping with the Lenovo Client Site Integration Kit (7X74) which allows clients to have Lenovo or a business partner install the solution in a rack of their own choosing. The Lenovo Client Site Integration Kit enables clients to gain the interoperability warranty benefit of an integrated DSS-G solution while also providing them flexibility in custom-fitting into the client datacenter.

With the Lenovo Client Site Integration Kit, the DSS-G solution is built and tested at the racklevel in Lenovo manufacturing just like described for factory integration above. Afterwards it is disassembled again, and Servers, switches and other items are packaged in individual boxes with a ship group box for cables, publications, labeling, and other rack documentation. Clients are required to purchase installation services from Lenovo or a business partner for the physical setup. The installation team will install the solution at the customer site into the customer provided rack per racking diagrams and point-to-point instructions.

The Client Side Integration Kit includes a “virtual” rack serial number for the DSS-G solution. This virtual rack serial number is used when raising service calls against the DSS-G solution.

To get operational a final onsite software installation and configuration for the specific environment is required. Lenovo can also provide comprehensive onsite configuration of software, including integration and validation for operating systems and software, virtualization and high-availability configurations.

For additional information, see the Services section.

The following tables provide environmental specifications.

1. The maximum operating temperature gradient is 20°C per
2. De-rate maximum operating temperature 1°C per 300 m above 950 m altitude

RegulatoryCompliance – DSSG-NVX3

EMC Compliance

• CISPR 32 (FCC, EN 55032, VCCI, ICES-003)
• EN 61000-3-2
• EN 61000-3-3
• IEC 61000-4-2
• IEC 61000-4-3
• IEC 61000-4-4
• IEC 61000-4-6
• IEC 61000-4-11

Safety Compliance

• UL 60950-1, 2nd Edition
• CAN/CSA 2 No. 60950-1-07, 2nd Edition
• IEC 60950-1 2012 A2-2013
• EN 60950-1/A12:2011 A2:2013
• IEC/EN/UL62368-1 2nd Edition

RegulatoryCompliance – DSSG-QLC

EMC

• CE / UKCA (EU/UK)
• FCC, IC (US, CA)
• VCCI (Japan)
• BSMI (Taiwan)
• RCM (Australia)
• MISP (South Korea) Safety
• CB UL 3rd Edition USA/Canada (60950-1, 62368-1 3rd)
• IEC 62368-1: 2018
• SII Israel
• BSMI Taiwan (CNS 14336-1)

The SR655 V3 conforms to the following standards:

• ANSI/UL 62368-1
• IEC 62368-1 (CB Certificate and CB Test Report)
• CSA C22.2 No. 62368-1
• Mexico NOM-019
• India BIS 13252 (Part 1)
• Germany GS
• TUV-GS (EN62368-1, and EK1-ITB2000)
• Ukraine UkrCEPRO
• Morocco CMIM Certification (CM)
• Russia, Belorussia and Kazakhstan, TP EAC 037/2016 (for RoHS)
• Russia, Belorussia and Kazakhstan, EAC: TP TC 004/2011 (for Safety); TP TC 020/2011 (for EMC)
• CE, UKCA Mark (EN55032 Class A, EN62368-1, EN55024, EN55035, EN61000-3-2, EN61000-3-3, (EU) 2019/424, and EN IEC 63000 (RoHS))
• FCC - Verified to comply with Part 15 of the FCC Rules, Class A
• Canada ICES-003, issue 7, Class A
• CISPR 32, Class A, CISPR 35
• Korea KN32, Class A, KN35
• Japan VCCI, Class A
• Taiwan BSMI CNS15936, Class A; CNS15598-1; Section 5 of CNS15663
• Australia/New Zealand AS/NZS CISPR 32, Class A; AS/NZS 62368.1
• UL Green Guard, UL2819
• Energy Star 4.0
• EPEAT (NSF/ ANSI 426) Bronze
• Japanese Energy-Saving Act
• EU2019/424 Energy Related Product (ErP Lot9)
• China CCC certificate, GB17625.1; GB4943.1; GB/T9254
• China CECP certificate, CQC3135
• China CELP certificate, HJ 2507-2011

Lenovo EveryScale exclusive components (Machine Types 1410, 7X74, 0724, 0449, 7D5F; for the other Hardware and Software components configured within EveryScale their respective warranty terms apply) have a three-year customer replaceable unit (CRU) and onsite limited (for field-replaceable units (FRUs) only) warranty with standard call center support during normal business hours and 9x5 Next Business Day Parts Delivered.

Some markets might have different warranty terms and conditions than the standard warranty. This is due to local business practices or laws in the specific market. Local service teams can assist in explaining market-specific terms when needed. Examples of market-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spares parts.

For more information, consult the brochure Lenovo Operational Support Services for Data Centers Services.

* Some service levels may not be available in all markets. Contact your sales representative for more information.

Lenovo Data Center Services empower you at every stage of your IT lifecycle. From expert advisory and strategic planning to seamless deployment and ongoing support, we ensure your infrastructure is built for success. Our comprehensive services accelerate time to value, minimize downtime, and free your IT staff to focus on driving innovation and business growth.

In this section:

• Lenovo Advisory Services
• Lenovo Plan & Design Services
• Lenovo Deployment, Migration, and Configuration Services
• Lenovo Support Services
• Lenovo Managed Services
• Lenovo Sustainability Services
• Installation Services

Lenovo Deployment, Migration, and Configuration Services

Optimize your IT operations by shifting labor-intensive functions to Lenovo's skilled technicians for seamless on-site or remote deployment, configuration, and migration. Enjoy peace of mind, faster time to value, and comprehensive knowledge sharing with your IT staff, backed by our best-practice methodology.

• Deployment Services for Storage and ThinkAgile

  A comprehensive range of remote and onsite options tailored specifically for your business needs to ensure your storage and ThinkAgile hardware are fully operational from the start.

• Hardware Installation Services

  A full-range, comprehensive setup for your hardware, including unpacking, inspecting, and positioning components to ensure your equipment is operational and error-free for the most seamless and efficient installation experience, so you can quickly benefit from your investments.

• DM/DG File Migration Services

  Take the burden of file migration from your IT’s shoulders. Our experts will align your requirements and business objectives to the migration plans while coordinating with your team to plan and safely execute the data migration to your storage platforms.

• DM/DG/DE Health Check Services

  Our experts perform proactive checks of your Firmware and system health to ensure your machines are operating at peak and optimal efficiency to maximize up-time, avoid system failures, ensure the security of IT solutions and simplify maintenance.

• Factory Integrated Services

  A suite of value-added offerings provided during the manufacturing phase of a server or storage system that reduces time to value. These services aim at improving your hardware deployment experience and enhance the quality of a standard configuration before it arrives at your facility.

Lenovo Support Services

In addition to response time options for hardware parts, repairs, and labor, Lenovo offers a wide array of additional support services to ensure your business is positioned for success and longevity. Our goal is to reduce your capital outlays, mitigate your IT risks, and accelerate your time to productivity.

• Premier Support for Data Centers

  Your direct line to the solution that promises the best, most comprehensive level of support to help you fully unlock the potential of your data center.

• Premier Support Plus (PSP) for Servers 24x7 4-Hour Response

  Helping customers reduce unplanned downtime by moving from reactive support to proactive and preventative care

• Premier Enhanced Storage Support (PESS)

  Gain all the benefits of Premier Support for Data Centers, adding dedicated storage specialists and resources to elevate your storage support experience to the next level.

• Committed Service Repair (CSR)

  Our commitment to ensuring the fastest, most seamless resolution times for mission-critical systems that require immediate attention to ensure minimal downtime and risk for your business. This service is only available for machines under the Premier 4-Hour Response SLA.

• Multivendor Support Services (MVS)

  Your single point of accountability for resolution support across vast range of leading Server, Storage, and Networking OEMs, allowing you to manage all your supported infrastructure devices seamlessly from a single source.

• Keep Your Drive (KYD)

  Protect sensitive data and maintain compliance with corporate retention and disposal policies to ensure your data is always under your control, regardless of the number of drives that are installed in your Lenovo server.

• Technical Account Manager (TAM)

  Your single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time, ensuring smooth operations and optimized performance as your business grows.

• Enterprise Software Support (ESS)

  Gain comprehensive, single-source, and global support for a wide range of server operating systems and Microsoft server applications.

For more information, consult the brochure Lenovo Operational Support Services for Data Centers.

Lenovo Managed Services

Achieve peak efficiency, high security, and minimal disruption with Lenovo's always-on Managed Services. Our real-time monitoring, 24x7 incident response, and problem resolution ensure your infrastructure operates seamlessly. With quarterly health checks for ongoing optimization and innovation, Lenovo's remote active monitoring boosts end-user experience and productivity by keeping your data center's hardware performing at its best.

Lenovo Managed Services provides continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of your data center using state-of-the-art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

Quarterly reviews check error logs, verify firmware & OS device driver levels, and software as needed. We’ll also maintain records of latest patches, critical updates, and firmware levels, to ensure you systems are providing business value through optimized performance.

Lenovo Sustainability Services

• Asset Recovery Services

  Lenovo Asset Recovery Services (ARS) provides a secure, seamless solution for managing end-of-life IT assets, ensuring data is safely sanitized while contributing to a more circular IT lifecycle. By maximizing the reuse or responsible recycling of devices, ARS helps businesses meet sustainability goals while recovering potential value from their retired equipment. For more information, see the Asset Recovery Services offering page.

• CO2 Offset Services

  Lenovo’s CO2 Offset Services offer a simple and transparent way for businesses to take tangible action on their IT footprint. By integrating CO2 offsets directly into device purchases, customers can easily support verified climate projects and track their contributions, making meaningful progress toward their sustainability goals without added complexity.

• Lenovo Certified Refurbished

  Lenovo Certified Refurbished offers a cost-effective way to support IT circularity without compromising on quality and performance. Each device undergoes rigorous testing and certification, ensuring reliable performance and extending its lifecycle. With Lenovo’s trusted certification, you gain peace of mind while making a more sustainable IT choice.

• Data Center Power and Cooling Services

  The Data Center Infrastructure team will provide solution design and implementation services to support the power and cooling needs of the multi-node chassis and multi-rack solutions. This includes designing for various levels of power redundancy and integration into the customer power infrastructure. The Infrastructure team will work with site engineers to design an effective cooling strategy based on facility constraints or customer goals and optimize a cooling solution to ensure high efficiency and availability. The Infrastructure team will provide the detailed solution design and complete integration of the cooling solution into the customer data center. In addition, the Infrastructure team will provide rack and chassis level commissioning and stand-up of the water-cooled solution which includes setting and tuning of the flow rates based on water temperature and heat recovery targets. Lastly, the Infrastructure team will provide cooling solution optimization and performance validation to ensure the highest overall operational efficiency of the solution.

Installation Services

To get operational a final onsite software installation and configuration for the specific environment is required. Five days of Lenovo Professional Services are included by default with the DSS-G solutions to get customers up and running quickly. This selection can be removed if so desired when for example an experienced channel partner of Lenovo will provide those services.

Services are tailored to the customer need and typically include:

• Conduct a preparation and planning call
• Configure Confluent on the SR630 V2 quorum/management server
• Verify, and update if needed, firmware and software versions to implement the DSS-G
• Configure the network settings specific to the customer environment for
  • XClarity Controller (XCC) service processors on the SR650 V2 and SR630 V2 servers
  • Red Hat Enterprise Linux on the SR650 V2 and SR630 V2 servers
• Configure IBM Storage Scale on the DSS-G servers
• Create file and exporting systems from the DSS-G storage
• Provide skills transfer to customer personnel
• Develop post-installation documentation describing the specifics of the firmware/software versions and network and file system configuration work that was done

Lenovo TruScale XaaS is your set of flexible IT services that makes everything easier. Streamline IT procurement, simplify infrastructure and device management, and pay only for what you use – so your business is free to grow and go anywhere.

Lenovo TruScale is  the unified solution that gives you simplified access to:

• The industry’s broadest portfolio – from pocket to cloud – all delivered as a service
• A single-contract framework for full visibility and accountability
• The global scale to rapidly and securely build teams from anywhere
• Flexible fixed and metered pay-as-you-go models with minimal upfront cost
• The growth-driving combination of hardware, software, infrastructure, and solutions – all from one single provider with one point of accountability.

For information about Lenovo TruScale offerings that are available in your region, contact your local Lenovo sales representative or business partner.

For more information, see these resources:

• Lenovo DSS-G NVX2 Storage Server
  https://lenovopress.lenovo.com/lp2012-lenovo-dss-g-nvx2-storage-server
• Lenovo DSS-G product page
  https://www.lenovo.com/us/en/data-center/servers/high-density/Distributed-Storage-Solution-for-IBM-Spectrum-Scale/p/WMD00000275
• Lenovo high-density offerings page
  https://www.lenovo.com/us/en/c/data-center/servers/high-density
• Paper, "DSS-G Declustered RAID Technology and Rebuild Performance"
  https://lenovopress.com/lp1227-dss-g-declustered-raid-technology-and-rebuild-performance
• ThinkSystem SR655 V3 Product Guide
  https://lenovopress.lenovo.com/lp1610-thinksystem-sr655-v3-server#internal-drive-options
• x-config configurator:
  https://lesc.lenovo.com/products/hardware/configurator/worldwide/bhui/asit/index.html
• Lenovo DSS-G datasheet:
  https://lenovopress.com/DS0026

• Lenovo DSS-G product life-cycle:
  https://support.lenovo.com/gb/en/solutions/ht510974

• Lenovo 1U Switched and Monitored Rack PDUs product guide:
  https://lenovopress.lenovo.com/lp1556